Privacy Policy

Cycling Generation Privacy Policy – General Date Protection Regulations update 2018

This privacy policy sets out how Cycling Generation uses and protects any information that you give Cycling Generation when you contact us, use our website, or use our services.

Cycling Generation is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is effective from 25/05/2018.

What we collect

We may collect the following information from you:

  • Name
  • Job Title
  • Email Address
  • Postal Address
  • Telephone number(s)
  • Medical Information / Dietary requirements
  • Emergency contact details
  • Consent acceptance
  • We may collect other relevant information with your consent

What we do with the information we gather

We require your details to be able to contact you to arrange and deliver activities. We also need to know some details to ensure that our activities can be carried out safely, and that we can be best prepared for all possible situations. We may occasionally send promotional emails about out services, or information that we may think you will find interesting.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow websites to respond to you as an individual.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you fill in a form on our website or manually on paper, look for the box that you can click to indicate that you want the information to be used for direct marketing purposes.

If you have previously agreed to us using your personal information for contact or marketing purposes, you may change your mind at any time by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email

You may ask us to delete any information we hold on you. To do this please email and all of your data will be deleted. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, and we will promptly correct any information found to be incorrect.


A large proportion of our work is with school children, and we take their personal date very seriously. The only data we might hold about children is names, and any relevant medical / dietary information. For children aged 13+, we require personal consent for data collection, as in the policy above. For any children below the age of 13, parental consent for data collection, storage and use, is necessary. If you have any queries regarding any personal data we hold on your children, please do not hesitate to contact us at


We always require consent to take any photographs of people enjoying the activities that we offer, and to use them on social media or on our website. Particularly when working with children, we ensure we have parental / School consent before taking any photographs. If you would like to enquire about any photographs that we may hold of you or your child, or would like us to remove any photographs from our database, please get in touch.


We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We will notify you of significant changes to this policy by email.

General enquiries

For any general enquiries about our privacy policy, our compliance with the new GDPR standards, or the data that we hold, please contact